02. Technical Support


All Solar Security solutions come with personal attention and technical support to ensure the system meets customer requirements and lasts. Hardware has been replaced within 24hrs of failure detection and back to full functional status. Our number one goal is to ensure a properly functioning system and customer satisfaction.


Additionally, Solar Security can assist with existing security systems to trouble shoot, fix and commission in a functional manner. This covers anything from basic camera diagnosis to taking over a complex wireless network and re-configure to operational levels.

SERVICES


​01. Monitoring


Almost all sites installed by Solar Security have active monitoring in a triple redundant power and communications facility. Different monitoring is available to fit the needs of each site. Examples of such are:


-    Call-in to arm/disarm wth code

-    24/7/365 alert response

-    Immediate talk-down to suspicious activity

-    Virtual "Patrol" of PTZ cameras

-    Check in of system

-    Confirmation system is working properly

ALL ENCOMPASSING SERVICES

OUR MISSION

03. Consulting


Solar Security offers free security discussion and analysis for customers. Additionally, comprehensive solutions and consulting to recommend correct routes to satisfy the security and customer needs. There are many options in the market for security, you can trust Solar Security to stay updated with technologies and real-world performance - while considering the cost-benefit analysis.


Solar Security is brand agnostic when it comes to equipment and software. Thus, our team can be trusted for an objective consultation and analysis.

Every Application is unique. However, there are standardization options that make the integration of cross-platform systems operational and cost effective.


Solar Security can provide site specific consultation for:
-    Project goals
-    System design
-    Software capabilities
-    Equipment reliability
-    Threat analysis

Comprehensive Support You and Your Company Can Trust


Solar Security offers the end user with ground-up approach to design and build the most extensive solutions, or retro fits. Ease of use and reliability are a focal point. The staff at Solar Security does not over-sell the capabilities of the technology being implemented.  Technical and product life cycle support are available round the clock. 

-    Video Surveillance
-    Remote Site Management
-    Access Control
-    Intrusion Detection
-    Optical Gas Imaging
-    Consulting